Join us in delivering a great first living experience to more than 21.000 students
Xior is the largest owner and operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a home away from home to more than 21,000 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, connect, study and relax.
We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. Our people play a crucial role in this.
Would you like to contribute to this as Student Coach in our Prince Residence in Antwerp?
As a Student Coach, you are the face of both our rental office and a trusted point of contact in the residence. You ensure that students feel welcome, that the rental process runs smoothly and that the residence is well managed.
Your responsibilities:
- You will draw up rental contracts and closely monitor payments and administration.
- You will be the first point of contact for students in the residence.
- You will supervise check-ins and check-outs and familiarise residents with the building.
- You will answer questions from (prospective) tenants by email, telephone and at the counter.
- You will handle complaints and ensure they are followed up correctly.
- You will draw up exit inventories.
- You will ensure compliance with the house rules.
- You will carry out minor maintenance work or call in the appropriate service.
- You will follow up on repairs and technical interventions and communicate about them with residents.
- You will contribute to a warm community feeling in the residence.
- You will maintain contact with colleagues, neighbours and local partners.
Your profile:
- You are customer-oriented, communicative and feel comfortable interacting with students.
- You have a hands-on mentality; technical insight is a plus.
- You can work independently, but also function well in a team.
- You are stress-resistant and maintain an overview during busy periods.
- You are proficient with computer programmes (Excel, Word, internal systems).
- You communicate fluently in Dutch and English.
- A background in Facility Management, real estate or hospitality is an asset.
What we offer:
- The opportunity to make an impact in a fast-growing, dynamic company that is a leader in the student accommodation sector in continental Europe
- You will help build the future by working with and for the student generation
- Opportunities for further development and (international) growth
- Pleasant living in the residence
- An attractive, competitive salary supplemented with numerous fringe benefits
Apply here
