Residence Manager Leipzig

Gezien het internationale karakter van deze functie wordt onderstaande vacature in het Engels omschreven.

Join us in providing a great first living experience to over 21,000 students

Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to deliver a great first living experience to as many students as possible. We offer a second home to more than 18,000 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, connect, study and relax. 

We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this.

Are you an ambitious leader with a passion for driving growth & optimising operational processes? Join our forward-thinking team at Xior as Residence Manager for our largest property in Leipzig and become a vital part of creating exceptional student living experiences.

Xior Leipzig is a newly renovated property, that has the potential to be a cornerstone in the Xior portfolio. We go beyond building properties; we cultivate communities & environments where students can thrive & dreams can grow.

Your Role:

As Residence Manager, you will be at the forefront, overseeing the daily operations and the technical and financial tasks the property. You'll also support in building and shaping a great culture and community together with the team on site, working together to ensure resident satisfaction, financial success, engaging international community and a vibrant living environment.

Primary Responsibilities:

• Leadership: Lead and manage the property to ensure overall success and resident satisfaction.
• Eye on the goal: Implement strategies to achieve financial & operational targets of the property including high occupancy, resident satisfaction, and costs and revenue optimisation.
• Reporting & Budgeting: Steer the property’s financial performance and meticulously analyse & report on P&L, budget & revenue.
• Brand Ambassador: Maintain a student-first approach in your interactions with residents. Ensure the best representation of Xior to external organisations and local institutions to boost occupancy.
• Property excellence: Manage stakeholders and relationships, ensure property compliance with all local regulations & emergency procedures.
• Technical maintenance: Handle and ensure day-to-day maintenance issues, as well as larger works. Always ensuring a well-maintained property.
• Data Analysis: Analyse data to identify trends, opportunities & risks to shape informed decisions on renovation- and improvement projects.

• Administration: Respond to queries, complaints & emergencies. Handle leasing, move-in/out procedures, booking & occupancy systems and commercial tenancies.

Who do we imagine in this role?

You embrace challenges with confidence, trusting in your decisions and maintaining a sense of inner calm. You adapt to change with ease, innovating new ways of working. Collaboration and brainstorming with peers inspire you, however you also thrive when working independently and are confident in making decisions on your own. Your positive mindset drives you towards your goals with an unwavering confidence that you will achieve them or find a new route to success.

You have a proactive mindset and ownership of your work is a key element in what you deliver. Always ask how things can improve, instead of being content with as is.

Additionally, we imagine you are/may have:

• Experience in property/facility management, hospitality, or a related field.
• A strong understanding of day-to-day property operations with a relentless need to create seamless workflows and continuously optimize efficiency wherever possible.
• A people leader: Strong ability to lead, engage and develop a team.
• Great listening skills: ability to analyse situations from different perspectives.
• Financial Acumen: Comfortable with financial documents and budget management.
• Knowledge and experience with technical installations of buildings.
• A commercial mindset, always keeping the company’s best interest in mind.
• Always in the loop, thinks and communicates effectively & proactively.
• Proficient in spoken and written English & German.

What’s in it for you?

Aside from the fact that you’ll become part of a highly dedicated team and get the joy of working from the most beautiful property, we can offer you:

• Strong focus on employee well-being and development.
• Opportunity to shape your role & direction in the company.
• Colleagues who care for each other and love to have fun.
• Social & professional events throughout the year including (but not limited to) workshops, Summer & Christmas party.
• Bonus program - dependent on the company's overall performance.

At Xior, we strongly believe in the transferability of skills and experiences across various industries and backgrounds. If you don’t tick all the boxes above but believe you would be a good candidate, please don’t hesitate to submit your motivated CV.

The position will be based at Xior Leipzig where the office hours are between 9.00-17.00 with room for flexibility. This is a full-time position and we’re looking to fill the role as soon as possible. We will be reviewing applications in the start of March, and you should therefore not expect to hear back regarding your application until then.

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